Semi-Critical Zone

Semi-Critical Zone

1.Patient admitted to this zone are partially stable and are likely to become serious in a short period (usually in minutes or hours)
2.Examples of such cases are:

• Body weakness with inability to walk
• Those placed on trolleys
• Injuries to parts of the body, fractured/broken bones or dislocated joints
• Diabetic or uncontrolled hypertension
• Post Convulsion/Fits

3.Doctors will conduct medical examinations and give emergency treatment immediately.This includes laboratory tests,x-ray and referring to other specialised units, if necessary

4.Patient in this zone will be admitted to the wards for further treatments or discharged if fully recoved. Some will be placed in the Emergency Observation ward

5.Waiting time in this zone will be short, usually no longer than 15 minutes

Non-Critical Zone and Consultation rooms

Consultation Room

1.This zone is for patients who are stable and do not have serious conditions or conditions that might deteriorate rapidly
2.In the consultation rooms patient will be examined by a doctor.The doctor will decide on treatment or arrange any laboratory tests required (which may include x-ray or ECG)
3.After the consultation, the doctor will:

• Arrange for the admission of the patient
• or complete the discharge procedures and prescribe medication
• or refer patients to the out-patient clinics or specialists clinic

4.Waiting time to receive treatment here is variable and may exceed 30 minutes during busy periods

Secondary Triage Counter

1.The officer on duty will record the following vital health measurement:

• Bllod Pressure
• Pulse Rate
• Body temperature and pain score (if required)

2.The officer will also:

• conduct screening physical examination
• Give initial emergency treatment
• Prepare for laboratory or basic radiology test (if required)

3.The patient may be required to provide additional information about their condition, such as:

• information about the medicines they are taking currently
• history of allergic reactions
• Immunisation status
• Last date of menstruation or pregnancy status (for women)

4.Give clear, honest and complete information

5.This information will be used during their visit to the consultation and treatment rooms

6.Patient will be asked to wait in the waiting area of the Non-Critical Zone before being called to the consultation rooms

7.Inform any staff or customer service officer if you need any assistance or information while waiting

Registration Counter

1.The client or patient has to provide the following personal details at the counter:

• Identification card,passport or any legal identification document
• Residential address and telephone number
• Name and telephone number of next of kin (must be contactable)
• Employer's name and telephone number (if applicable)

2.This information will be useful to enable us to contact yot' your next of kin or employer if the need arises

3.Pay the registration fees

4.If you (patient) are directed to go the Non-Critical zone, you shall be given a queue or consultation room number

5.Proceed to the secondary triage counter

Primary Triage

1. Inform the triage officer regarding your health problem or injury, the symptoms and onset of problem/injury
2.Officer on duty will start emergency treatment, if necessary
3.Submit:-

• referral letter (if any)
• Card or any document of previous treatment records

4.Give clear, honest and complete personal details to the officer on duty so that they can provide appropriate care

5.Upon completing the screening/triaging procedures, the patient will be taken to one of the following zones:

• Critical/Resuscitaion Zone
• Semi-Critical Zone
• Non-Critical Zone
• Others,such as, the One Stop Crisis Centre and Asthma treatment room

6.Relative or person accompanying the patient will be asked to complete the registration procedure

7.For non-critical cases you will undergo further screening or secondary triaging

Types of sevices in the Emergency and Trauma Department

1. Primary Triage
2. Registration Counter
3. Secondary Triage Counter
4. Non-Critical and Consultation rooms
5. Semi-Critical Zone
6. Critical or Resuscitation Zone
7. Observation Ward for Emergency Cases
8. One Stop Crisis Centre (OSCC)
9. Treatment Area for Asthma
10. Waiting Area

Services in the Emergency and Trauma Department

We provide emergency and trauma services 24 hours daily. Patient or client who seek treatment here are those with severe emergency and serious/critical health problems.
A screening or triage officer is stationed at the Emergency and Trauma Department to assist you
The triage officer will evaluate your injury/illness and direct you to the respective zone for treatment based on the severity of your condition

Bilik Prosedur/Asthma/Bilik 1

Pengenalan Jabatan Kecemasan

Kaunter Triage

Kaunter triage merupakan kaunter utama untuk melakukan saringan keatas pesakit/pelanggan bagi menentukan tahap kesakitan, tahap keutamaan rawatan dan pendaftaran pesakit,samaada pesakit yang datang menaiki ambulan ataupun datang sendiri

Dikaunter ini pesakit akan dinilai dan di catatkan aduan utama/chief complaint, dan akan dinilai tahap keperluan dan keutamaan berdasarkan aduan utama dan lain-lain aduan
Petugas Kaunter Triage akan merujuk pesakit ke zon seterusnya untuk rawatan dan pemeriksaan selanjutnya

Suasana MECC HoSHAS

Petugas MECC sedang berhubung dengan Petugas Pre Hospital Care

Petugas MECC merujuk kes-kes tertentu dengan PPP U32

simulasi kemalangan melibatkan bahan kimia

Pada 20 julai 2012, pihak Jabatan Kecemasan Hospital Sultan Haji Ahmad Shah, Temerloh, telah mengadakan satu simulasi kemalangan yang mana kemalangan ini telah menyebabkan berlakunya tumpahan bahan kimia, simulasi ini telah dijayakan dengan kerjasama Kilang Kertas MNI cawangan mentakab, Pasukan Bomba dan Penyelamat, Polis Diraja Malaysia, Jabatan Alam Sekitar dan Jabatan Pertahanan Awam Malaysia, tujuan simulasi ini diadakan adalah untuk menilai tahap kecekapan anggota-anggota yang terlibat dalam memberikan bantuan kepada mangsa dan juga membuat penambahbaikan dan penyelesaian terhadap masalah yang dihadapi semasa simulasi dijalankan.

Pelakon di make-up

Simulasi kemalangan melibatkan sebuah lori Kilang MNI yang membawa bahan kimia bertembung dengan sebuah Van yang membawa pekerja-pekerja dan sebuah motosikal, mangsa seramai 11 orang

Kakitangan JPAM Cawangan Temerloh turut membantu

Di zon Hijau dibuka Khemah Perubatan untuk memberikan bantuan perubatan awal kepada mangsa-mangsa yang terlibat

Pemandu ambulan turut memberikan bantuan 

Pemeriksaan terhadap mangsa dilakukan

mangsa yang cedera dibawa menaiki ambulan untuk dihantar ke Hospital